MANAGEMENT DEVELOPMENT CASE STUDY

Development Centre

 

Working with a national firm of accountants to design and implement a development centre for their newly appointed managers.

 

Outline

 

Identification of competencies for the client
Development of behaviourally anchored rating scales for each competency
Design of scenarios
Identification of appropriate psychometric instruments
Design of briefs and training for role-player and assessors
Production of all development centre materials
Management of development centres
Management of development centre data and output
Production of executive report and template for individual reports

 

Assessment behaviours

 

Problem solving in realistic but challenging situations
Dealing with the unexpected
Listening to people and communicating effectively
Working effectively with others
Weighing up information rapidly and making appropriate recommendations
Influencing in groups and on a one-to-one basis
Managing and developing both internal and external relationships

 

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